Every birthday package comes with a standard count of 10 children, which includes the birthday child. If you wish to have fewer children attend the party, the price will still be the same, and we will provide services for 10 kids.

All birthday parties run for 1.5 hours in a dedicated party room. After which seating and use of the common area outside will be available for another 30 minutes.

To ensure everything is in order for your party, we kindly request that you confirm all details with us no later than one week prior. This includes finalizing food orders and confirming the number of children attending. Please note that food orders will be closed by 5pm on Wednesday, and any changes made after this time cannot be guaranteed.

To ensure adequate time for guests to leave and for our staff to clean the space, we request that you arrive no earlier than 15 minutes before your scheduled party time for setup. Thank you for your cooperation.

If you plan to decorate your party room, please be aware that you will have access to the room only 15 minutes prior to the scheduled start time. To avoid damage to the walls, we ask that you only use Blu Tac for decorations. Additionally, for safety reasons, helium balloons must be securely tied down with an appropriate weight, and the use of glitter, sparkles, glassware, confetti, balloons filled with confetti, and piñatas is not permitted. Please also note that we are unable to accept delivery of any items before the start of your party.

We understand that it can be disappointing when a guest fails to show up for the party. In such cases, we suggest that you try to find a replacement for the missing guest. Please note that we are unable to provide a refund or credit for any “no show” guests. However, any food that was ordered for the absent guest will still be delivered to the party room as planned and can be shared among the children or given to a parent.

Typically, food will be served 30 minutes after the scheduled start time of your party.

The party room may be used for a maximum of 90 minutes, in addition to 15 minutes of setup time. The common area can continue to be accessed for 30 minutes after.

To minimize the risk of cross-contamination and allergic reactions, outside food and drinks, particularly those containing nuts, are not permitted. If you have specific dietary needs, please inform a member of our team when making your reservation.

You may bring a birthday cake and lolly bags for your guests to consume in your private party room. However, please ensure that they do not contain nuts or durian.

Certainly. We suggest providing some food for your guests, and we offer a range of platters to choose from. Platters are made to order and will need to be pre-confirmed by the Wednesday of that week. Please let us know when confirming your party details if you would like to include platters for your guests.

Management must approve all entertainment and decoration supplies brought in. Please speak should you be looking for these.

Most of our guests opt to add a drinks tab to their party package. You can select the drinks that you would like to offer and decide whether you prefer an unlimited or a capped tab. Alternatively, you can choose to have your guests purchase their own drinks. Please let us know your preference. Simply inform us when you confirm the final number of guests for your party.